Contact Support

Questions or concerns? We're here to help.

Get in Touch

Reach out to us through email or report an issue directly from the relevant page.

Email Support

Send us an email and we'll help you resolve your question or concern.

support@proxeapp.com

Report an Issue

If you have a specific issue with a pledge, challenge, or transaction, you can report it directly from the relevant page using the "Report an issue" button.

You can report issues from:

  • Pledge dashboard (for pledge-related issues)
  • Completed challenge pages (for challenge completion issues)
  • Idea detail pages (for idea or challenge issues)

Common Questions

Payment Issues

For questions about charges, refunds, or payment methods, please email us with details about your transaction.

Pledge Concerns

If you have concerns about a pledge or challenge completion, use the "Report an issue" button on the relevant page, or email us directly.